Created: 14th of November 2021
Last Revised: 14th of November 2021
PLEASE READ THIS UNIVERSAL TERMS OF SERVICE AGREEMENT CAREFULLY, AS IT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS AND REMEDIES.
This page contains links to current corporate policies as well as agreements for the products and services available through Liza.
“Liza” application and website (“Liza“, “Liza App” or “Website”) is operated by Lizas for Technical Solutions LLC, a limited liability company incorporated in the Arab Republic of Egypt, having its registered office at Unit 3A3 – 3 – The Polygon – Beverly Hills – Sheikh Zayed City – Giza – Egypt, registered in the commercial register under no. 18964, (the “Company”).
Liza is available free of charge for any natural person who is over twenty-one (21) years of age, residing in Egypt (“Territory“) (the “User”) and against listing fees determined at the discretion of the Company and may be changed by its sole discretion from time to time (“Listing Fees”), for (i) any natural person who is over twenty-one (21) years of age, residing in the Territory and wishing to list a property for rent or for sale (“Listings”) owned by it in the Territory (“Natural Listing User”); and (ii) developers’ sale representatives employed by duly incorporated developer and selling and/or leasing properties owned by it in the Territory (“Developer’s Sale Representative”).
(the Natural Listing User and the Developer’s Sale Representative shall be collectively referred to as “Listing Users” and severally as “Listing User”).
(the User and the Listing Users will be hereinafter referred to collectively as the “Liza Users” and severally as the “Liza User”).
Liza may be downloaded from the Google Play Store or the Apple App Store in the Territory. In order to be registered in Liza. the Liza User must provide all necessary information for the creation of an account, including but not limited to:
· first name(s);
· last name;
· email address;
· mobile number;
· country of residence;
· date of birth;
· gender; and
Additional contact details may be provided by the Liza User, if the latter so wishes. After completing registration, Liza will create the Liza User’s individual account ready for use as part of Liza.
By subscribing to Liza, the Liza User unconditionally grants consent to the Company to collect, retain, use and disclose information associated with the Liza User’s account and information or otherwise provided to the Company or third parties as may be determined by the Company from time to time pursuant to Liza, including the Liza User information and information relating to Liza User’s use of Liza App or Liza Website.
Accessing the Website and Account Security
We reserve the right to withdraw or amend the Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to Liza Users, including Listing Users.
You are responsible for:
· Making all arrangements necessary for you to have access to the Website.
If you choose, or are provided with, a user name, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to the Website or portions of it using your user name, password or other security information. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.
Intellectual Property Rights
The Website and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by the Company, its licensors or other providers of such material and are protected by copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
· Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
· You may store files that are automatically cached by your Web browser for display enhancement purposes.
· You may print one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication or distribution.
· If we provide desktop, mobile or other applications for download, you may download a single copy to up to two (2) of your computer or mobile devices solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.
· If we provide social media features with certain content, you make take such actions as are enabled by such features.
You must not:
· Modify copies of any materials from the Website.
· Use any illustrations, photographs, video or audio sequences or any graphics separately from the accompanying text.
· Delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from the Website.
With the exception of the Developer’s Sale Representative, You must not access or use for any commercial purposes any part of the Website or any services or materials available through the Website.
If you wish to make any use of material on the Website other than that set out in this section, please address your request to email@example.com
The Company name and trademarks, the Company logo and all related names, logos, product and service names, designs and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs and slogans on the Website are the trademarks of their respective owners.
· In any way that violates any applicable Egyptian law or regulation (“Applicable Law“).
· For the purpose of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise.
· To transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any “junk mail”, “chain letter” or “spam” or any other similar solicitation.
· To impersonate or attempt to impersonate the Company, a Company employee, another user or any other person or entity (including, without limitation, by using e-mail addresses or screen names associated with any of the foregoing).
· To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which, as determined by us, may harm the Company or users of the Website or expose them to liability.
Additionally, you agree not to:
· Use the Website in any manner that could disable, overburden, damage, or impair the Website or interfere with any other party’s use of the Website, including their ability to engage in real time activities through the Website.
· Use any robot, spider or other automatic device, process or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.
· Use any manual process to monitor or copy any of the material on the Website or for any other unauthorized purpose without our prior written consent.
· Use any device, software or routine that interferes with the proper working of the Website.
· Introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful.
· Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer or database connected to the Website.
· Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.
· Otherwise attempt to interfere with the proper working of the Website.
The Website may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards and other interactive features (collectively, “Interactive Services“) that allow Liza Users to post, submit, publish, display or transmit to other users or other persons (hereinafter, “post“) content, materials, Listings, property images and pictures, property descriptions and property overhead plans (collectively, “User Contributions“) on or through the Website.
Any User Contribution you post to the Website will be considered non-confidential and non-proprietary. By providing any User Contribution on the Website, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors and assigns the right to use, reproduce, modify, perform, display, distribute and otherwise disclose to third parties any such material according to your account settings.
You represent and warrant that:
· You own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective licensees, successors and assigns.
You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not the Company, have fully responsibility for such content, including its legality, reliability, accuracy and appropriateness.
We are not responsible, or liable to any third party, for the content or accuracy of any User Contributions posted by you or any other user of the Website.
Monitoring and Enforcement; Termination
We have the right to:
· Remove or refuse to post any User Contributions for any or no reason in our sole discretion.
· Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.
· Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Website.
Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Website. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER THE SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.
However, we do not undertake to review material before it is posted on the Website, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications or content provided by any Liza User or third party. We have no liability or responsibility to anyone for performance or non-performance of the activities described in this section.
You acknowledge and agree that Liza may establish limits from time to time concerning use of the Listing service, including among others, the maximum number of days that Listings will be maintained or retained by the Website against the Listing Fees paid by the Listing User to Liza, the maximum number and size of Listings, e-mail messages, or other posts that may be transmitted or stored by the Website, and the frequency with which you may access the Website. You acknowledge and agree that Liza has no responsibility or liability for the deletion or failure to store any User Contribution maintained or transmitted by the Website. You acknowledge and agree that Liza reserves the right at any time to modify or discontinue the services (or any part thereof) provided through the Website with or without notice, and that Liza shall not be liable to you or to any third party for any such modification, suspension or discontinuance of the services.
These content standards apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all Applicable Law. Without limiting the foregoing, User Contributions must not:
· Contain any material which is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory or otherwise objectionable.
· Exploit, harm, abuse physically, sexually, or attempt to exploit or harm minors in any way or expose them to inappropriate content.
· Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
· Infringe any patent, trademark, trade secret, copyright or other intellectual property or other rights of any other person.
· Be likely to deceive any person.
· Promote any illegal activity, or advocate, promote or assist any unlawful act.
· Cause annoyance, inconvenience or needless anxiety or be likely to upset, embarrass, alarm or annoy any other person.
· Impersonate any person, or misrepresent your identity or affiliation with any person or organization.
· Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.
If you believe that any User Contributions violate your copyright, please send us a notice of copyright infringement to Hello@nowliza.com[AT1] . It is the policy of the Company to terminate the user accounts of repeat infringers.
Reliance on Information Posted
The information presented on or through the Website is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.
The Website may include content provided by third parties, including materials provided by other users. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.
Liza is not in any way involved in dealings and transactions concluded between you and other Liza Users. As a result, and as discussed in more detail in these Terms, you hereby acknowledge and agree that Liza is not a party to such transactions or dealings, has no control over any element of such transactions or dealings, and shall have no liability to any party in connection with such transactions or dealings. You use the services offered in the Website at your own risk. You hereby acknowledge, agree and consent that Liza is in no way liable for scams, fraud, or any other crimes under applicable law committed by any Liza User against you or your safety and wellbeing throughout your physical meeting with any Liza User in connection to the services provided in the Website.
Changes to the Website
We may update the content on the Website from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.
Information About You and Your Visits to the Website
Linking to the Website and Social Media Features
You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part without our express written consent.
The Website may provide certain social media features that enable you to:
· Link from your own or certain third-party websites to certain content on the Website.
· Send e-mails or other communications with certain content, or links to certain content, on the Website.
· Cause limited portions of content on the Website to be displayed or appear to be displayed on your own or certain third-party websites.
You may use these features solely as they are provided by us and solely with respect to the content they are displayed with and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:
· Establish a link from any website that is not owned by you.
· Cause the Website or portions of it to be displayed, or appear to be displayed by, for example, framing, deep linking or in-line linking, on any other website.
· Link to any part of the Website other than the homepage.
You agree to cooperate with us in causing any unauthorized framing or linking immediately to cease. We reserve the right to withdraw linking permission without notice.
We may disable all or any social media features and any links at any time without notice in our discretion.
Links from the Website
If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to the Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
Access to the Website may not be legal in certain countries. If you access the Website in such cases, you do so on your own initiative and are responsible for compliance with the relevant local laws.
Liza offers the Listing service where Listing Users pay a non-refundable fee to have their properties listed for rent or sale in the Territory on the Website. The Listing User posting the Listing on Liza for said Listing and compliance with the Terms. Any such Listing Fees paid hereunder are paid prior to the Listing being posted on the Website and are non-refundable even in the event any Listing is removed from the Website for violating these Terms. The Listing Fees differ depending on the period during which the Listing is available and live on the Website. The Listing Fees are determined by Liza in accordance with the pricing list provided by Liza on the Website. Liza reserves the right to change the Listing Fees at any time, and will provide the Listing Users notice of any fee changes before they become effective.
Additional fees will be applicable and payable to Liza by the Listing Users, should the Listing User wish to be provided with the featured Listing service offered by Liza where users will pay a non-refundable fee to have their Listing posted in selected locations on the Website (“Featured Listing”), thus potentially increasing a Listing visibility.
Dealings With Other Liza Users
You acknowledge and agree that Liza shall not be liable for your interactions with any Liza User on the Website or (including the chat boxes available on the Website). This includes, but is not limited to, conversations, phone calls, chats, physical meetings, payment and delivery of properties, and any other terms, conditions, warranties or representations associated with any interaction you may have with other Liza Users. These dealings are solely between you and such Liza User. You agree and acknowledge that Liza shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or interactions. If there is a dispute between Liza Users on the Website, or between Liza Users and any third party, you understand and agree that Liza is under no obligation to become involved in such dispute.
In the event that you have a dispute with one or more other Liza Users, you hereby release Liza, its officers, employees, agents and successors from any and all claims, demands and damages (actual and consequential) of every kind or nature, known or unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way related to such disputes and/or our Website.
You hereby agree and acknowledge that you must deal with other Liza Users with utmost respect and shall not in any way abuse, threat, harm, exploit, send pornographic or sexual content, insult, derogate or mistreat other Liza Users based on colour, race, sex, religion or any other social differences or act in any way in violation of these Terms or the Applicable Laws. You also agree and acknowledge that you must not engage in any political, religious, or other controversial discussions other than for the purpose of the services provided by Liza and with regard to the relevant Listing.
Disclaimer of Warranties
You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our Website for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.
YOUR USE OF THE WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Limitation on Liability
IN NO EVENT WILL THE COMPANY, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF REPUTATION, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
We reserve the right to assume the exclusive defence and control of any matter subject to indemnification by you, which shall not excuse your indemnity obligations.
Governing Law and Jurisdiction
Any dispute, controversy or claim arising out of or in connection with these Terms or the Website shall be settled by arbitration in accordance with the rules of arbitration of the Cairo Regional Centre for International Commercial Arbitration (the “Rules“), which Rules are deemed to be incorporated by reference into these Terms. The seat of arbitration shall be Cairo, Egypt. The language to be used in arbitration proceeding shall be the English language. The arbitral tribunal shall consist of three (3) arbitrators to be appointed in accordance with the Rules.
Waiver and Severability
Your Comments and Concerns
The Website is operated by:
Lizas for Technical Solutions LLC, a limited liability company incorporated in the Arab Republic of Egypt, having its registered office at Unit 3A3 – 3 – The Polygon – Beverly Hills – Sheikh Zayed City – Giza – Egypt, registered in the commercial register under no. 18964
All notices of copyright infringement claims should be sent to firstname.lastname@example.org
All other feedback, comments, requests for technical support and other communications relating to the Website should be directed to email@example.com
Thank you for visiting the Website.